| Why did you visit our interactive site? |
Pay my bill online
Look for online services
Find energy-efficiency tips and money-saving suggestions
Interested in the utility's programs and/or online services
Learn more about your community-owned utility
Just browsing and came across site
Other
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| Are you a customer? Yes No |
| What type of information are you primarily looking for? |
Residential services
Business services
Other
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| Did you find what you were looking for? |
Yes
No
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| How did you learn about this site? (Check all that apply) |
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| Are you a repeat visitor to our site? |
Yes If yes, then why?
No
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| How often will you return to this site for information and updates? |
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| What part of this site is most useful to you (check the top two)? |
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| How could we make this site more useful and/or beneficial to you? |
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| If you could change anything about this site, what would it be? |
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Your opinions are important to us. In order to serve you better, we'd like to see how you think we're doing.
On a scale of 1-5, please rate our performance in the following areas.
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| 1. Overall impression of the utilility |
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| 2. Reliable and trusted service |
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| 3. Easy to do business with |
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| 4. Friendly, knowledgeable and caring |
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| 5. Share my values |
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| 6. Well-run and business/web savvy |
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| 7. Making the community a better place to live and work |
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| 8. Earth-kind and environmentally responsible |
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| In your opinion, what two words best describe the utility's image? |
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| Additional comments |
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| Name |
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| Street Address |
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| Apartment number |
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| City |
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| State/Province |
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| Zip |
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| Country |
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| Daytime phone number |
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| Evening phone number |
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| Mobile phone number |
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| Email |
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| Company and/or related industry |
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| Job title |
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| Would you like a response to any part of this survey? |
Yes No |
| If you would not like to share the above information, or would like to help us learn more about your needs, please consider answering the following questions. |
| Would you categorize yourself as a(n): |
Interested residential customer
Interested business customer
Non-customer who is interested
Industry professional
Journalist
Other
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| I am a: |
Female Male |
| My age is: |
Under 25
25-34
35-44
45-54
55-64
65 or older
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| *What is 2 x 2? (This reduces spam.) |
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